Our commitments

Ethics Charter.

These are not aspirations. They are commitments we make to every family who trusts us with their memories. We hold ourselves accountable to them publicly.

We will never sell your data.

Your family memories are not a product. They are not segmented, profiled, or sold to advertisers. The only money we make is the subscription you choose to pay us.

We will never use dark patterns.

No streak guilt. No fear-of-missing-out nudges. No deceptive cancellation flows. If you want to leave, we make it simple. If you want to stay, it should be because EverStory earned it.

Your story is always yours.

You own everything you create. We store it on your behalf. We never claim any rights over your text, photos, audio, or video. You can export everything at any time, on any plan, including free.

Private by default. Always.

Every new story is private. You choose what is shared, with whom, and when. No story becomes public without your explicit action. Not for SEO. Not for marketing. Not for any reason.

We commit to 90 days notice before any shutdown.

If EverStory ever closes, we will give you 90 days notice and a full data export window. We have documented a shutdown protocol that legally binds us to this. The "even if we shut down tomorrow" promise is not marketing copy.

No advertising. Ever.

We will not add ad slots, tracking pixels, or third-party analytics that sell data. Not now. Not when growth slows. Not if we raise venture capital.

AI-generated content is always labelled.

If we use AI to generate or translate content, it is always clearly labelled and you always have the option to replace it with your own words. The original voice is the authentic one.

Irreversibility is the enemy.

Every destructive action requires explicit confirmation. Deleted stories have a 30-day grace period. We believe in giving people room to change their mind.

If you believe we have broken any of these commitments, please tell us.